The error “Error Password Database Busy” will display if the user cannot access the database files due to incorrect file permissions.


The User needs to have full control permissions to the MultiCHAX Program and to the database files of the MultiCHAX Program.


Please follow the instructions below to assign full controls:


To MultiCHAX Program:

  1. Go to C:\MultiCHX
  2. Right Click on file 'MultiChx.exe'
  3. Click on Properties
  4. Click on Security
  5. Click on Edit
  6. Check the Box for 'Full Control - Allow' for all the Users
  7. Click on Apply / Save


To MultiCHAX Database:

  1. Go to the Database Path (The default Database Path for MultiCHAX is C:\MultiCHX\MCData)
  2. Right Click on folder that contains the Database files (Default is C:\MultiCHX\MCData)
  3. Click on Properties
  4. Click on Security
  5. Click on Edit
  6. Check the box for 'Full Control - Allow' for all the Users
  7. Click on Apply / Save


NOTE: If both share permissions and file system permissions are set for a shared folder, the more restrictive permissions apply when connecting to the shared folder.


For more information on setting proper shared folder permissions, visit the Microsoft Technet