MultiCHAX Troubleshooting
On some occasions, MultiCHAX may become unresponsive and not print your checks. When this happens, try the following:
Close MultiCHAX (use the task ma...
Wed, Oct 4, 2017 at 4:08 PM
When MultiCHAX does not launch AUTOMATICALLY after printing to the MultiCHAX Virtual Printer, the application is probably being blocked by your antivirus or...
Wed, Oct 4, 2017 at 4:12 PM
To fix the error, first you will need to change your default check laser/inkjet printer to a printer that is ONLINE, can print from other applications, and ...
Wed, Oct 4, 2017 at 4:14 PM
If you are constantly getting the error message “error opening group file” and MultiCHAX cannot print, your printer driver may not be available or compatibl...
Wed, Oct 4, 2017 at 4:15 PM
The error “Error Password Database Busy” will display if the user cannot access the database files due to incorrect file permissions. The User needs to ...
Wed, Oct 4, 2017 at 4:16 PM
Follow these instructions to move MultiCHAX to another workstation:
Open MultiCHAX on the OLD machine
Click on HELP - ABOUT
Make a note of the ser...
Wed, Oct 4, 2017 at 4:16 PM
Follow these instructions to move MultiCHAX to shared network drive
Copy and paste your MultiCHAX database folder to a new shared network folder
Open M...
Wed, Oct 4, 2017 at 4:17 PM
Open MultiCHAX and click on SETUP from the main menu Click on SELECT CONTROL > EDIT THIS CONTROL Find the field you wish to move under OUTPUT CONTROL Mak...
Wed, Oct 4, 2017 at 4:18 PM
Open MultiCHAX
Select SETUP > Select Control > Edit this Control > Set Descriptive Printing
Select NO under “Print Alignment Box”
Save your...
Wed, Oct 4, 2017 at 4:19 PM
Open MultiCHAX
Click on Setup
Click on Maintain Users
Go to Admin User
Enter a New Password in the field 'Change Check Transaction File Passwo...
Wed, Oct 4, 2017 at 4:19 PM